Interact with customers over the phone to understand their banking needs.
Provide personalized service by thoroughly and efficiently gathering customer information, assessing and fulfilling customer needs, and educating the customer where applicable.
Cross sell different products or services for customers.
Report any fraudulent emails / calls or suspected incidents immediately to supervisor / other responsible departments.
What You Should Have
Very customer focused
Computer literate
Excellent communication skills
Strong listening skills.
Great Selling abilities
What We Are Looking For
Bachelors degree in any discipline
Minimum 1 year of experience in customer service preferred working in Contact Centre.
Whats In It for You
Pay for performance culture (Competitive and performance-linked compensation)
Provision of medical care plan for your family and you.
Comprehensive Life insurance plan
Relocation assistance
Diverse workforce and inclusive culture
Career development and growth opportunities by design.
Work with the best minds in the field
Get opportunities to bring your whole-self to the organization and perform to your best.