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03 May 2023
Reservations Agent Vacancy in Dubai
Responsibilities
Review daily reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability.
Respond professionally and process emails within the service level set by the department.
Ensure clients satisfaction and adherence to Kempinski service standards.
Achieve 90 +% on call audits (LQA/IFH)
Follow the internal up-sell programme for Reservations department.
Follow internal credit policy.
Follow up on lost business and bring information about them to the knowledge of the department superiors.
Qualifications
At least 1 year experience on a similar role.
Good verbal and written communication skills. Ability to speak a second language is a plus but not required.
Has keen eye to details.
Flexible with working schedule.
Ability to collaborate to all levels of colleague.
Available to join immediately is a plus.
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Salary:
4 000 Dhs
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