On site meet and assist services for Guests checking into the company\'s managed properties.
Review Check-in lists daily to welcome guests.
Assistance on all guest inquiries needs and concerns.
Liaising with different company departments in order to address any service requirements.
Address customer complaints and escalate to operations manager when needed.
Ensure compliance with health and quality standards.
Stay in touch with the guest from check-in to checkout.
Requirements: (Freshers can apply )
A minimum experience in recognized hotel or hospitality front office services.
Can display strong local knowledge, including knowledge of areas of interest, local events and attractions, as well as be able to promote company\'s value added services.
Friendly personality that is socially engaging, but can also deal with high pressure and high guest expectations.
Self-motivated individual that can devise solutions, and improve service delivery and client satisfaction.
Highly responsive and committed attitude
Highly developed communication skills, including verbal and written.
Strong proficiency in English and basic Arabic knowledge.
If you feel you are competent to the role and build your career in the fast growing environment within the hospitality space please click apply and we shall get back to you should you show potential.
Benefits : Company visa ,Health Insurance and Telephone.