Inance is the global blockchain company behind the worlds largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.
Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?
Responsibilities:
As the frontline of the P2P market, you will handle all inbound inquiries received, and outbound communication is established in the form of chats, emails, and calls.
Independently provide accurate information to resolve problems/issues that arise.
Continuously educate ones self with up-to-date and relevant information to support the customer service operations.
You will escalate issues to your team leader, managers, and other departments as required.
Adhere to the Quality Assurance standards set.
Adhere to and comply with the schedule set by the Team Leader.