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13 April 2023
Customer Service Executive Vacancy in Dubai
Responding to customer inquiries via phone, email, or chat, and providing accurate and helpful information about products or services.
Handling and resolving customer complaints or issues in a timely and professional manner.
Maintaining customer records and updating account information as necessary.
Processing orders, refunds, or exchanges according to company policies.
Collaborating with other departments, such as sales or technical support, to ensure customer satisfaction.
Identifying opportunities to upsell or cross-sell products and services to customers.
Following up with customers to ensure their issues have been resolved to their satisfaction.
Maintaining a positive and professional attitude and demeanor at all times.
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Salary:
3 500 Dhs
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