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11 April 2023
Call Center Representative Vacancy in Dubai
Answer incoming calls and respond to customers emails.
Management and resolve customer complaints.
Sell products and place customer orders in the computer system.
Identify and escalate issues to supervisors.
Provide product and service information to customers.
Research required information using available resources.
Research, identify, and resolve customer complaints using applicable software.
Process orders, forms, and application
Route calls to appropriate resources
Document all call information according to standard operating procedures.
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Salary:
4 000 Dhs
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