Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about your products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction.
Ensure high levels of customer satisfaction through excellent sales service.
Assess customers needs and provide assistance and information on product features.
Welcome customers to the store and answer their queries.
Follow and achieve departments sales goals on a monthly, quarterly and yearly basis.
Sales Associate skills
Proven work experience as a Retail Sales Associate, Sales Representative or similar role.
Basic understanding of sales principles and customer service practices.
Proficiency in English
Basic Math skills
Working knowledge of customer and market dynamics and requirements.