Our client is a leading Private University with a clear vision of empowering the future leaders of Sri Lanka as well as of other nations in the region with knowledge, skills and industry exposure. They are looking for a Receptionist cum Telephone Operator.
Responsibilities :
Answer telephone calls with a friendly tone of voice and keep high level of respect and a positive attitude.
Responsible to ensure that all phone calls are answered within 3 rings.
Maintain a current record of changes in office and personnel contacts, in order to route incoming calls to the appropriate person.
Attend to all Customers requests promptly and ensure that the Customers have well received the messages with full information.
Ensure good knowledge of in house courses, especially all the information related to partner Universities in overseas.
Ensure the reception area is perfectly tidy at all times.
Liaise with the Marketing Department to ensure consistency in promoting corporate image.
Carry out other administrative tasks assigned by the management.