Attendant performs a variety of support tasks to ensure that passengers get to receive optimal services. Although the extent of their responsibilities depends on their place or industry of employment, it typically revolves around answering questions about bus routes and other services, directing passengers on and off the bus, assisting passengers with special or particular needs, adjusting seats, and handling documents. Bus Attendants must prepare and hand out refreshments, distribute blankets or pillows, and operate wheelchair lifts.