Airport attendants are responsible for ensuring the safety and comfort of passengers while theyre on board an aircraft. They commonly perform a variety of tasks, including assisting with boarding and deplaning, providing information about flight schedules and destinations, operating equipment to load and unload luggage, etc.
Airport Attendant Job Duties
Airport attendants have a wide range of responsibilities, which can include:
Meeting and greeting passengers at check-in and departure gates, answering questions about schedules or boarding procedures, and helping with baggage.
Loading and unloading luggage onto planes, taking inventory of items in each bag, and storing bags in an overhead compartment, under the seat, or in the cargo hold of the aircraft.
Maintaining order in an airport terminal by monitoring passenger behavior and reporting concerns to security personnel.
Communicating with pilots about flight information such as weather conditions at destination airports or delays caused by maintenance problems with aircraft.
Clearing security checkpoints to ensure that passengers have not brought prohibited items onto airplanes.
Helping passengers with disabilities board planes safely and assisting them with any special needs during their trip.
Cleaning aircraft cabins and lavatories before each flight.
Providing gate announcements regarding boarding procedures and other pertinent information.
Selling food and beverages in airport terminals or on airplanes.
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