The position of Salon Manager requires an individual with initiative and who is highly self-motivated. A salon managers role is to ensure that their business is performing at or above standard. People Management, Inventory Management, Financial Management, Customer Service, upselling skills and experience as well as in depth knowledge of the industry are essential. The role requires a manager with a passion for beauty services and product knowledge.
As a manager you are required to manage and monitor the operations of the branch, to make sure that it operates to high level of quality and hygienic standard as per company guidelines.
Your duties include:
Salon managers lead, monitor, and analyze the daily operations of the salon.
Handling employee scheduling to ensure there are enough service providers to meet customer demand considering peak times and seasonality.
Plan, strategizes and meet the salon sales target and profitability.
Ensure all your team members are meeting their individual monthly targets.
Build strong sales and customer service relationships with clients through inspiring and motivating the team into action.
Ensure consistent execution of Juice Spa Salon policies and procedures.
Ensure merchandising and visual standards are organized, clean and presentable.
Maintain hygienic and clean work areas at all times and to ensure that the salon follows the standard guidelines of Dubai Municipality.
Ensure that you represent the salon to the highest level of professionalism and are in uniform attire at all times.
Maintain staff records, including Sales reports, working schedules, Attendance, Visa, ID for Municipality check, Hygiene Trainings and Etc.
Ensure proper use and care of all products, equipments and tools of the Salon.
Ensure a weekly or monthly inventory check.
Measure the productivity and evaluate all salon staff on a Quarterly basis through the use of performance appraisal form.
Arrange for regular maintenance services for all Machines and equipment.
Handles the reception, customer complaints and other customer related concerns.
Proactively participate in any marketing / sales initiatives. These initiatives could include special promotions and events.
Contribute to the development and improvement of the Salon.
A commitment to ensuring the health and safety if the work environment through compliance with the occupational health and safety practices of the company.
All other duties as required by the salon manager from time to time within the ambit of a Salon manager role.
Juice Spa Salon is a rapid growing business. Your duties may fall outside the remit listed.