Customer Service Executive Vacancy in Dubai

Job Description

Minimum Qualification level Graduation Required

2 years of work experience as a Customer Service Executive.

Analytical thinker with strong conceptual and problem-solving skills.

Meticulous attention to detail with the ability to multi-task.

Ability to work under pressure and meet deadlines.

Ability to work independently and as part of a team.

Excellent documentation, communication, and MS-office skills.

Interact with customers via phone, email, online chat, in person, social media

Handles inbound and outbound calls

Resolve customer problems and complaints

Fluent in English, Hindi

Keep records of customer interactions and transactions

Communicate and coordinate effectively with internal departments

Maintain customer database

Follow company process accurately and efficiently

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