Telephone Operator Vacancy in Dubai

Job description

1. Answers incoming calls.

2. Directs call to guest rooms, staff, or departments.

3. Places outgoing calls.

4. Receives guest messages and deliver the same to the guest.

5. Logs all wake-up call requests and performs wake-up call services.

6. Provides information about hotel services to guests.

7. To be fully aware of and adhere of health, Fire and safety procedures.

8. Multitasking abilities

9. Must be polite and courteous while answering the phone.

10. Following telephone etiquette.

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