As a Sales Executive, you will be responsible for managing the sales/business development, full logistics, and customer relationships of the company. Your main responsibilities will include:
Negotiating sales deals with customers and following up on a regular basis;
Manage orders, contracts, and original documentation for exports;
Arrange the logistics to meet shipping deadlines and liaise with shipping agents and port agents on necessary documentation;
Liaise with customers on payments as well as address shipping or quality issues to maintain a strong business relationship;
Coordinating transportation providers to ensure prompt and proper movement of shipments;
Responding to customer inquiries and referring clients to the proper channels;
Reviewing shipping documents to ensure accuracy;
Making special shipping arrangements as necessary;
Tracking and fixing shipping errors;
Ensuring that the quality of all services provided meets the required standards; and
Developing processes that make the supply chain more efficient and organised.