Housekeeping Order Taker Vacancy in Dubai

To provide housekeeping order taking / telephone service to guests and staff.

Key roles and responsibilities

Ensure forwarding and receiving of all information pertaining to Housekeeping.

Receive, record and distribute various reports via Opera Property Management System.

Receive, record and transmit guest requests accurately.

Input accurate room status into computer daily and investigate discrepancies.

Maintain and update administrative data

Maintain key control and monitor lost property.

Maintain working area in a proper state of cleanliness.

Handle guest complaints, delegate immediately and report to Head Housekeeper.

Comply with hotels health, safety and hygiene policies.

Adhere to personnel grooming and hygiene standards.

Attend meetings and training sessions as required.

Has an awareness of all Housekeeping positions including their job functions.

Maintain good relations with Housekeeping staff and other interfacing departments, in particular Front Office, Engineering and Laundry.

Ensures smooth handover of daily activities to next shift.

Maintaining Lost and Found records.

Ensuring proper follow up with job orders and missing items.

In charge of updating departmental notice boards.

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