We a growing company in the Dubai that is looking for a Customer Service Executive that can help the company maintain their customer service standards.
Key Responsibilities:
Provides excellent customer service in a timely manner via email, telephone and Whats App.
Acts as a liaison between customers and the other departments in order to enhance the overall customer experience.
Analyzes complaints from customers and provides adequate resolutions.
Prepares documents and reports for future reference.
Have a good knowledge of the products and services being offered.