Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. You should stay up-to-date with product features and maintain our stores visual appearance in high standards.
Responsibilities:
Ensure high levels of customer satisfaction through excellent sales service.
Assess customers needs and provide assistance and information on our education programs.
Welcome customers and answer their queries.
Follow and achieve departments sales goals on a monthly, quarterly and yearly basis.
Go the extra mile to drive sales
Process POS (point of sale) purchases
Team up with co-workers to ensure proper customer service.
Build productive trust relationships with customers.
Suggest ways to improve sales (e.g. Planning marketing activities, changing the stores design.