Customer Service Cum Call Center Executive

Answering phones from customers professionally and responding to customer inquiries and complaints.

Researching required information using available resources.

Handling and resolving customer complaints regarding product sales to customer service problems.

Providing customers with the organizations service and product information.

Processing orders and applications requested by the customers.

Handling and collecting billed amount from customer using POS or payment Link.

Identifying, escalating priority issues and reporting to the high-level management.

Following up complicated customer calls where required.

Completing call notes and call reports as necessary and updating them in the CRM.

Obtaining and evaluating all relevant data to handle complaints and inquiries.

Recording details of comments, inquiries, complaints, and actions taken.

Managing administration, communicating and coordinating with internal departments.

Other duties as assigned.

Call;

EXPIRED

EXPIRED

Email: EXPIRED

Phone: EXPIRED

REPORT

Waiter Waitress Hostess Vacancy in DubaiSales Executive Travel Staff Vacancy in Dubai

Jobs

goto: General Jobs

Dubai Apartments for Rent
Dubai Property for Sale

Dubai-BB.com is a free online Classifieds for Dubai, UAE open to the public. Anyone in the UAE can post their adverts here.