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21 November 2021

Customer Service Representative Vacancy in Dubai

This job includes:

Answer calls and respond to emails

Handle customer inquiries both telephonic and by email.

Research required information using available resources.

Manage and resolve customer complaints

Provide customers with product and service information.

Enter new customer information into the system.

Update existing customer information

Process orders, forms, and applications

Identify and escalate priority issues

Route calls to the appropriate resource

Follow up customer calls where necessary

Document all call information according to standard operating procedures.

Complete call logs

Produce call reports

Call;

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