Managing restaurant staff work schedules Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations Checking in on dining customers to enquire about food quality and service Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked Monitoring the restaurants cash flow and settling outstanding bills Reviewing customer surveys to develop and implement ways to improve customer service Resolving customer complaints in a professional manner Must be able to work professionally with the other staff to ensure satisfactory customer service is delivered Must maintain a friendly and courteous manner at all times to ensure customer satisfaction Ensures that all legal obligations are fulfilled and company policies are adhered.