Sales Promoter Vacancy in Dubai

Customer Service Representative

Contribute to a thriving sales team with great customer services and the ability to meet the needs of clients who need assistance.

Provides sales and customer service support to customers calling, emailing, live chatting, or instant messaging the team.

Role and Responsibilities

Handles incoming calls or inquiries from prospective customers or clients.

Prioritize and process customer orders and requests submitted by telephone, email, live chat, or instant message.

Assists customers effectively by solving customer disputes.

Maintain thorough and accurate customer service records.

Work as part of the sales team to drive positive company sales results.

Help customers register online and process their orders.

Check product availability for customer orders and order or restock items if necessary to satisfy the customer.

Communicate with customers about their orders, including any delays or changes in delivery.

Follow-up with callers on the complaint and/or question resolution status.

Pack and process orders

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