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21 September 2021

Call Center Agent Vacancy in Dubai

Candidates with Call center experience

Freshers can also apply, if they meet the language proficiency and keen to work in an international call center environment.

Skills:

Answering calls from customers professionally and responding to customer inquiries and complaints.

Respond to Emails and Chats in a professional and timely manner.

Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives.

Handling and resolving customer complaints on offered services.

Follow call script and etiquette.

Providing information on the services offered.

Escalating inquiries to respective departments or supervisor as and when needed.

Taking part in training and other learning opportunities to expand knowledge.

Adhering to all company policies and procedures.

Call

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