11 September 2021

Senior Application Administrator Ecommerce Talent500 Years T873

PRIMARY OBJECTIVES OF POSITION: To act as a technical leader within the applications administration team and administer the web/eCommerce environments by identifying system requirements, installing upgrades and patches, monitoring system performance, configuring software as needed, and deploying code releases. In addition, acts as a technical leader for other enterprise applications, such as the Enterprise Integration Platform (EIP) and Agile Tools for monitoring system performance, configuring software as needed, installing upgrades, and deploying code releases. MAJOR AREAS OF RESPONSIBILITY: Web/eComm Agile Tools Enterprise Integrations Other Applications as assigned.
1. Provides guidance and execution of practices to maintain the operational stability, reliability, and effectiveness of the production and non-production web and select EIP environments.
2. Establishes web systems by planning and executing the installation, configuration, and provisioning of Azure resources/hardware and software. 3. Defines, develops, and maintains operational diagrams, documentation, policies and procedures that support all areas of the web infrastructure and software environments as well as select EIP and Agile Tools environments.
4. Maintains web system performance by performing system monitoring, analysis, and performance tuning; troubleshooting system hardware, software, operating and system management systems; designing and running system load/stress testing; and escalating application problems to vendors or developers.
5. Secures web systems by developing system access, monitoring, control, and evaluation; establishing and testing disaster recovery policies and procedures; coordinating back-ups; and maintaining documentation. Procures or develops tools to improve service, stability and scalability of the environment as needed.
6. Participates in the deployment of web systems in conjunction with the Agile eCommerce team and/or project teams.
7. Recommends hardware and subscription service levels to optimize cost, performance and stability.
8. Ensures compliance with software licensing requirements by understanding how the software is licensed and managing the number purchased and installed. Organize and participate in software audits for related supported applications.
9. Provides ad-hoc reporting on system abnormalities and performs root cause analysis to avoid reoccurrence. Analyzes logs for troubleshooting and proactive monitoring. 10. Builds and deploys software as needed by the development team (Web/eComm and EIP). Procures or develops tools for Dev Ops operations. 11. Coordinates data refreshes from production to lower environments. 12. Resolves production problems and actively works to design solutions that avoid them. Actively works issues with vendors and escalates as appropriate. 13. Keeps team informed of new software releases of currently installed product, support timelines, and new techniques of more effectively administering the web teams sites and tools. 14. Keeps supervisor informed of important developments, potential problems, and related information necessary for effective management. Coordinates and communicates plans and activities with others, as appropriate, to ensure a coordinated work effort and team approach. 15. Performs related work as apparent or assigned. QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelors degree in information technology or related field. At least 7 years of related work experience. Excellent grasp of effective IT operations procedures and methodologies. Proficient in Red Hat Enterprise Linux commands. experience with containers and container orchestration (Docker and Azure Kubernetes Service AKS). experience with administering Cloud Native web applications. experience with installing and using automated Performance Monitoring solutions (App Dynamics and Splunk preferred). Demonstrated ability to proactively measure performance, error, and uptime results. (App Dynamics, Elastic Search, SQL, etc). Demonstrated analytical skills to troubleshoot and quantify performance data. Fluent in scripting languages, such as shell or Perl. experience communicating with Database Administration team to achieve performance and uptime goals. Proficient with Dev Ops and continuous build tools, such as Azure Dev Ops. Proficient and demonstrated experience configuring Content Delivery Networks. Cloud Flare experience a plus. Understanding of DNS and networking as it relates to web systems. Ability to engineer for site reliability and uptime. experience with Microsoft Office tools such as Excel and Project. Attitude of continual improvement, learning, ingenuity, and leading technical change. Team Player with the ability to lead technical resources when needed. Lead license audits from software vendors. Dependable and handles pressure well. Multitasking and prioritization skills to effectively manage multiple efforts simultaneously. Demonstrates Fortune 100 Multinational Leading Giants 12 Core Competencies.

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