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23 August 2021

Call Center Agent Vacancy in Dubai

We are looking for Call Center Agents in Dubai who meet the following requirements.

* Must have good communication and customer service skills both verbal and written.

* Proficiency with computers especially with CRM software and strong typing skills.

* Respond to customer questions in a polite and timely manner.

* Attend large amounts of Inbound / Outbound customer interactions via phone, email, chat or social media.

* Capture / Resolve customer feedback and complaints and manage as per process.

* Data entry skills

* Ability to work in a team environment.

* Flexible to work in rotational shifts till (3AM logout), rotational week offs, rotational breaks and adjust to changing business requirements.

* Ready to join immediately

* Positive Attitude

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