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19 August 2021

Call Center Agent Vacancy in Dubai

We are looking for Call Center Agent

Call;

EXPIRED

EXPIRED

Main Job Tasks, Duties and Responsibilities.

Managing large amounts of inbound and outbound calls in a timely manner.

Handling customer inquiries both over the phone and by email.

Managing and resolving customer complaints.

Providing customers with product and service information.

Recording new customer information into system.

Updating existing customer information

Processing orders, forms and applications.

Identifying and escalating priority issues.

Route calls to appropriate resource

Follow up customer calls where necessary

Document all call information according to standard operating procedures.

Complete call logs

Produce call reports

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Phone: EXPIRED


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