Customer Service Call Center Agent Vacancy

Urgently hiring

To ensure the full implementation of the Customer Services strategy across the business.

Provide excellent customer service to improve business performance.

Greet, address and thank customers in friendly and professional manner.

Understand customer requirements so as to provide appropriate clarifications and solutions.

Contribute ideas to resolve customer problems to improve productivity.

Work within various teams to ensure outstanding customer service.

Schedule customer deliveries.

Maintain broad knowledge of customer products and services.

Deliver prompt and professional solutions for customer inquires via direct contact, phone, email, online chat etc.

Maintain and update customer documentation as needed.

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