Customer Service Cum Sales Executive in Dubai

Roles and Responsibilities:

Greet and direct customers

Provide accurate information (e.g. Product features, pricing and after-sales services)

Answer customers questions about specific products/services.

Conduct price and feature comparisons to facilitate purchasing.

Cross-sell products

Ensure racks are fully stocked

Manage returns of merchandise

Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)

Inform customers about discounts and special offers.

Provide customer feedback to the Store Manager.

Stay up-to-date with new products/services.

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