Ensuring customer concerns are addressed promptly and escalated in a timely manner to the concerned management if any issues arise.
Following up with orders, and alterations during the production to the point of collection. Customers must be notified once orders are ready during the promised completion date.
Recommend, select and help obtain items based on customers need.
Achieve sales targets and use creativity to exceed the expectations.
Contribute to enhanced sales targets with thorough product knowledge.
Ensure full awareness about brand promotions, discounts and complete understanding of product range by sharing details to customers to encourage sales.
Operate the cash register, receive payments in all modes and issue receipts against all purchases.
Completion of daily sales reports and other reports appointed by management.
Ensure store standards are maintained at all times, supported by the task lists.
Ensure inventory is aligned, and all products in/out are accurately recorded.
Store opening and closing checklists need to be in line with brand protocol, all tasks to be accomplished in a timely manner with responsibility of stock such as delivery and tracking along with the availability and display.
Be aware and monitor potential security risks, escalating concerns and issues to management when necessary.
Open and close cash registers at the start or end of the business trading day, performing tasks include and are not limited to counting money, separating charge slips, vouchers, balancing cash drawers and making deposits.