Opportunity for Barbecue Sales Associate in Abu Dhabi for leading BBQ brand.
1. In store Responsibilities
Manage the presentation of all product displays/SISs within all UAE stores and provide ideas on how the displays can be better arranged, managed, etc. Including in-store stock levels and POS merchandise.
Ensure high levels of customer satisfaction through excellent sales service.
Actively seek out customers within the stores.
Welcome customers to the areas and answer their queries, assess customers needs and provide assistance and information on our product features.
Remain extremely knowledgeable on all products available and offer options, including cross selling accessories to satisfy the potential customers needs.
Deliver a great customer purchase experience every time and do not be too pushy.
Team up with co-workers to ensure proper customer service at all times.
Comply with inventory control procedures
Be clean shaven, well dressed in clean uniform and pleasant for customers to interact with.
2. Customer Service Skills:
Handle defects complaint of sold merchandise, through the appropriate processes.
Flexibility: You might have to work long hours, nights or on call (to deal with VIP customer complaints)
Manage Set of Tools and required On-Site repair to highest Quality Standards and report the Jobs and Parts utilized in the appropriate reports.
3. Communication Skills:
Be able speak in a friendly way to potential customers, listening to their needs and helping communicate options for them.
To speak to customers about a products different features, and answer any questions they might have.
Train the Staff on a quarterly basis about the key factors of Broil King products.
Complete the daily, weekly and monthly reports (to be given) and forward to management.
Suggest ways to improve sales (e.g. Planning marketing activities, changing the planogram designs, additional products to stock).
Driving License is required and Arabic language skills preferred.