Sales associate will be responsible for maximizing sales through exceptional customer service. The job holder will also be responsible for maintaining the desired retail operations, customer service, replenishment, recovery standards in the store in all aspects.
Shop Keeping and Store Standards
Maximize and contribute to sales within the store through exceptional customer service and retail experience.
Ensure all stock is laid out and displayed according to standard layout norms (product placement, signage, neat and well folded, arranged in order from smallest to largest, hanged items must be steamed, ,size wise etc)
Ensure all products are price tagged and bar-coded before display.
Ensure correct rotation of stock on shelves and assist in accurate stock counts as per store requirements.
Ensure awareness and vigilance at all times of security in the store without any negligence.
Ensure the highest standards of housekeeping standards and grooming etiquette are maintained in store at all times.
Give accurate and current information about the product for all inquiries.
Understand the returns policy and ensure effective implementation.
Help store merchandiser and/or store manager in product placement and arrangement.
Maintain a clean and well-organized back- stock area and keep the employee break area neat and tidy.
Operate as a cashier and be consistently accurate in money handling ( in case applicable)
Understand and utilize all reports required for the day to day functioning of each store.
Carry out linked selling i.e. Understand the customers need and close the deal.