Answer questions regarding and/or making arrangements for dining, entertainment, sports events, recreation, tours, health and beauty services, child care, transportation, shopping, floral services, religious worships, and other services.
Keep accurate records of all arrangements made.
Answer all questions concerning directions to hotel facilities, meeting rooms, or events within the hotel.
Maintain current information and materials regarding the hotel facilities and services, and local restaurants and attractions.
Responsible for all guest packages and incoming guest deliveries.
Process and notify guests and receipt of facsimiles, mail, messages, and packages.
Assist guests in sending mail, messages, and/or packages.
Maintain a thorough knowledge of the city and all its.