Retail Sales
Ensure high levels of customer satisfaction through excellent sales service.
Assess customers needs and provide assistance and information on product features.
Welcome customers to the store and answer their queries.
Follow and achieve departments sales goals on a monthly, quarterly and yearly basis.
Go the extra mile to drive sales
Maintain in-stock and presentable condition assigned areas.
Actively seek out customers in store
Remain knowledgeable on products offered and discuss available options.
Process POS (point of sale) purchases
Cross sell products
Handle returns of merchandise
Team up with co-workers to ensure proper customer service.
Build productive trust relationships with customers.
Comply with inventory control procedures
Housekeeping and Merchandising
Suggest ways to improve sales (e.g. Planning marketing activities, changing the stores design)
Any other tasks given by superior.
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