The Indoor Sales Representative is responsible for generating sales and providing exceptional customer service from within the store or office. This role involves engaging with customers, understanding their needs, and offering suitable products or services. The representative will also handle sales transactions, manage customer inquiries, and support sales initiatives.
Key Responsibilities:
Engage with customers in person, over the phone, or via email to understand their needs and recommend appropriate products or services.
Process sales transactions accurately, including handling payments and issuing receipts.
Maintain an in-depth knowledge of the products and services offered.
Answer customer inquiries and provide information about product features, pricing, and availability.
Follow up with potential leads and existing customers to generate sales.
Keep the sales area clean, organized, and well-stocked with merchandise.
Maintain accurate records of sales, customer interactions, and inventory.
Collaborate with the sales team to develop and implement effective sales strategies.
Assist in setting up displays and promotional materials.