Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment? We are looking for talented individuals to join our Call Center team!
Position: Call Center Associate
Responsibilities:
Answering incoming calls and providing information or assistance.
Resolving customer inquiries in a professional and timely manner.
Handling customer complaints with empathy and efficiency.
Following communication Scripts and procedures.
Ensuring customer satisfaction through effective communication.
Requirements:
Excellent verbal communication skills
Strong problem-solving abilities
Customer-focused with a positive attitude.
Ability to handle stress and work under pressure.
Previous call center or customer service experience is a plus.