As a Restaurant Supervisor, you will play a key role in overseeing the day-to-day operations of our restaurant, ensuring quality service and customer satisfaction. Your responsibilities will include:
Supervising and guiding restaurant staff, including servers, hosts/hostesses, and support staff.
Assisting in the training and development of new hires, ensuring adherence to restaurant policies and procedures.
Managing and maintaining high standards of service to meet customer expectations.
Monitoring inventory levels, placing orders for supplies, and ensuring proper stock rotation.
Handling customer inquiries, complaints, and resolving issues promptly and courteously.
Assisting in scheduling staff shifts and managing labor costs effectively.
Ensuring compliance with health and safety regulations and maintaining cleanliness standards.
Collaborating with management to develop and implement strategies to improve restaurant performance.
Requirements:
Strong leadership and communication skills with the ability to motivate and inspire a team.
Excellent customer service and problem-solving abilities.
Knowledge of restaurant operations, including inventory management and POS systems.
Flexibility to work evenings, weekends, and holidays as needed.
Certification in food handling and safety is preferred.
Benefits:
Competitive salary and performance-based incentives.
Opportunities for career advancement within the restaurant.
A supportive and collaborative work environment.
Potential for additional perks and rewards based on performance.