We are seeking a friendly and customer-oriented individual to join our team as a Customer Service Representative at [Supermarket Name]. The ideal candidate will provide exceptional customer service, assist shoppers, and contribute to a positive shopping experience for our customers.
Responsibilities:
Greet customers as they enter the supermarket and provide a welcoming and friendly atmosphere.
Assist customers in locating products, answering inquiries, and providing information about products and promotions.
Process customer transactions accurately using a cash register or POS system.
Handle and resolve customer complaints, issues, and inquiries in a professional and timely manner.
Maintain a clean and organized checkout area and ensure shelves are stocked and well-presented.
Assist in bagging groceries and handling items carefully to prevent damage.
Follow all company policies and procedures, including safety and sanitation guidelines.
Collaborate with other team members to ensure efficient and smooth supermarket operations.
Requirements:
Excellent communication and interpersonal skills.
Strong problem-solving abilities and the capability to handle various customer situations.
Basic math skills and the ability to operate a cash register or POS system.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Physical capability to stand for extended periods and lift moderately heavy items.
Benefits:
Competitive hourly wage based on experience.
Opportunities for career growth within the supermarket.