Join our customer-focused team as a Customer Service Representative and be a key player in providing exceptional service to our valued customers. We are seeking friendly and dedicated individuals to join our growing customer service team.
Key Responsibilities:
Respond to customer inquiries via phone, email, and chat.
Assist customers with product information, orders, and issue resolution.
Provide accurate and timely information to customers.
Process orders, returns, and exchanges efficiently.
Collaborate with other departments to obtain necessary information.
Keep records of customer interactions and transactions.