We are seeking a friendly and experienced waiter/waitress to join our team. The successful candidate will be responsible for ensuring customer satisfaction by providing prompt, efficient, and personalized service. This role will involve taking orders, serving food and beverages, and maintaining a clean and organized dining area. The ideal candidate should be passionate about delivering exceptional customer service and have a strong knowledge of menu items and specials.
Responsibilities:
Greeting and seating customers in a friendly and professional manner.
Presenting menus and providing detailed information when asked (e.g, about portions, ingredients, or potential food allergies).
Taking accurate food and drink orders and relaying them to the kitchen and bar staff.
Delivering food and beverages to tables in a timely manner.
Checking in with customers to ensure satisfaction with each food course and beverages.
Preparing and presenting accurate checks to patrons and processing payments.
Cleaning and setting up tables to ensure a clean dining area.
Collaborating with other restaurant staff to ensure excellent customer service.
Handling customer concerns and complaints in a professional manner.
Requirements:
Proven work experience as a waiter or waitress.
Excellent communication and interpersonal skills.
Strong knowledge of food and beverage menu items.
Ability to work in a fast-paced environment and under pressure.
Flexibility to work in shifts, including weekends and holidays.
Outstanding multitasking and organizational abilities.
Attention to detail and a positive attitude.
High school diploma or equivalent; additional certification in hospitality is a plus.
Benefits:
Competitive salary and tips.
Opportunities for career growth and development.
Positive and dynamic work environment.
Employee discounts on food and beverages.
Flexible work hours.
Application Instructions:
Interested candidates are requested to send their resume and a cover letter detailing their relevant experience and why they are the right fit for this position. Please include Waiter/Waitress Application in the subject line and send it to email:EXPIRED or Whats App:+EXPIRED8.