As an Attendant member at our kids playground, you will play a crucial role in ensuring the smooth operation of the park and providing an enjoyable experience for our young guests and their families. Your responsibilities will encompass various tasks to maintain a safe, fun, and welcoming environment.
Key Responsibilities:
1. Guest Registration:
Greet and welcome guests at the reception area.
Assist with the registration process, including admission fees and waivers.
Provide information about park activities, rules, and safety guidelines.
2. Customer Care:
Address customer inquiries, concerns, and requests promptly and professionally.
Ensure a high level of customer satisfaction by being attentive and helpful.
Handle any issues or conflicts with diplomacy and empathy.
3. Park Operation:
Monitor and enforce park rules and safety protocols to ensure a secure environment.
Perform routine safety checks on equipment and report any maintenance needs.
Assist in maintaining cleanliness and organization within the park.
4. Party Organization and Support:
Coordinate and assist in organizing birthday parties and special events.
Set up party areas, including decorations, tables, and seating arrangements.
Ensure that party guests have a memorable and enjoyable experience.
5. First Aid and Safety:
Be trained in basic first aid procedures and provide assistance when needed.
Respond promptly to any emergencies, including contacting appropriate authorities if required.
6. Cash Handling:
Accurately handle cash transactions, including admissions, gift shop purchases, and party payments.
Maintain cash register records and report any discrepancies.