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09 May 2023
Customer Service Associate Vacancy in Dubai
What you\'ll be working on
Communicating with customers over live chat and phone calls to answer their questions and help solve their problems.
Building relationships with customers from the moment they speak to us by welcoming them and making sure theyre happy with their experience.
Onboarding customers to kick-off their journey.
Exhibiting a strong sense of empathy when dealing with people and communicating with different teams to resolve the customers issues.
Beyond to make sure they leave the conversation satisfied.
Communicating feedback to the team and following up on resolving customers pain points.
Ideal Candidate
Fresh graduate or preferably working in a customer service role for 1 2 years.
Have excellent verbal and written communication skills in English , and youre also a fast typist.
Passionate about problem solving; you get satisfaction from making peoples lives better.
A peoples person by nature
Have a deep sense of empathy and drive to resolve customer issues.
Maintain a calm demeanour when facing challenges or stressful situations.
Ability to organize your time efficiently, and complete tasks in a timely manner.
Interested in working on shift basis
Email:
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Phone:
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Salary:
3 500 Dhs
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