As a Food and Beverage Supervisor you are responsible to provide professional and customer focused service to our Guests, ensuring their stay will become a memorable experience.
Acquire in depth knowledge of the Food and Beverage menu of the assigned Outlet in order to assist and provide advice to Guests.
Practice good customer relations and attend to customer complaints and queries satisfactorily.
Ensure the Outlet is set-up for service and supervise for a smooth operation.
Direct and supervise the service team to ensure that all duties are performed as per standards.
Ensure that all colleagues have received adequate training to perform their duties.
Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available.
The successful candidate will be hands-on leader with the ability to positively coach and motivate the team to success. Ideally, the candidate would have minimum 2 years experiences in a similar role in a 5 star hotel; able to handle multi-national team; Strong in HACCP procedures and application; exposure to outlet opening; exposure to a wide variety of outlets. The position required a high organization skill; highly motivated; focus on training and developing staff member; good administration skill.