16 January 2023

Call Center Representative Vacancy in Dubai

We are looking for Call Center Representative to answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.

Duties and Responsibilities

1. Answer calls and respond to emails

2. Handle customer inquiries both over the phone and by email

3. Research required information using available resources

4. manage and resolve customer complaints

4. Provide customers with product and service information

Education and Experience

high school diploma or equivalent

proficient in relevant computer applications

required language proficiency

knowledge of customer service principles and practices

knowledge of call center telephony and technology

some experience in a call center or customer service environment

good data entry and typing skills

knowledge of administration and clerical processes

Skills

verbal and written communication skills

listening skills

problem analysis and problem solving

customer service orientation

organizational skills

attention to detail

judgment

adaptability

team work

If you think your profiles fit for this job send your resume through whatsapp +EXPIRED7

Phone: EXPIRED



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