Network Security Engineer Us Multinational Fortune 500 Automotive Retail Company Years
About the Job
US Multinational Fortune 500 Automotive Retail Company is a leading player in the automotive aftermarket parts industry in the US. As an organization. We are continually innovating and seeking to elevate the customer experience across our 4900 + stores. The company in India is an integral part of the larger organization supporting all regions in the US across IT, Digital, E-Services, Finance, and Human Resources.
You will be one of the many team members who will pave the road ahead for Advance. In your role as a Network Security Engineer, you will work on implementation with escalation, support engineering and low-level design, implementation and warranty phases of projects.
Role and Responsibilities:
-
Regular network service and infrastructure life cycle maintenance planning and activities.
-
Communication for incident manager or problem manager for major incidents, including drafting and submitting IT Incident Reports.
-
Escalation of requests or tickets that are not resolved within existing processes.
-
Taking ownership of any P1 ticket with no immediate resolution defined.
-
Regular check-in on P1 and P2 priority tickets. Comfortable with recognizing and reprioritizing up or down based on defined prioritization guidelines.
-
Diagnose and troubleshoot Infrastructure issues (Routing, Switching, Network Firewall, Network IPS,
-
Internet Proxy, Network Access Control technologies, VPN, and AAA Services) quickly and efficiently.
-
Configuration and management of Network Cisco and Palo Alto Firewalls, Network IPS, Internet Proxy, Network Access Control technologies, VPN, and AAA Services.
-
Ongoing support process development and improvement.
-
Engagement with vendors for system operation, detailed design, and best practices evaluation regarding project initiatives and escalated incidents or problems.
-
Develop support documentation for existing and new technical solutions.
-
Be available for after-hours support and participate in an on-call rotation.
You will benefit from:
-
Range of Healthcare Perks
-
Life Insurance
-
Long-term/Short-term Disability Insurance.
-
Employee Stock Purchase Plan
-
Sick Leaves
-
Paid Vacations
-
Paid Maternity