I T Technical Support Maintenance in Dubai
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Ahmed Mohmmed Mohmmed
I T / Technical Support / Maintenance
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Contact Information
Email Address: AhmedAMM@link.net
AhmedAMM@hotmail.com
Day Phone Number: +02 .22990853
Mobile Phone Number: +02 0126302281
Address: EL NOZHA ELGEDEDA - AIN SHAMS
Cairo, Egypt
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Personal Information
Birth Date: 4 February 1982
Additional Nationalities: Egypt
Driving License: Egypt
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Career Objective
Information system department from pc maintenance
Hardware & software & Network
Technical support hardware and software & network
5 year in computer hardware & software
Experience:5 years in
- Good use of all maintenance Programmes such as (EZ, DM, Partition Magic ) and other program
- Proficient deal with all versions such as Windows (Win xp, Win 2000, Win Me, Win 98 ) and other
- Proficiency in dealing with Microsoft Office
- Proficiency in dealing with customers
- Experience in the maintenance Lap top and pc
- Experience in networks and the Internet
- Experience in sales
- Proficient assemble and maintain computers
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Professional Experience
August 2008
I T
Abou Ghali Automotive
EL Marghny Mase Elgedyda, Egypt
I T Technical support hardware and software & network
Possessing developed skills that have been gained through establishing and developing full IT projects, networks and infrastructures from initial conception to completion. Experience covers customer liaison, design, testing to successful implementation within budget, scope, timescales and process limitations. Extensive LAN, WAN, Hardware, Software experience. Working cross-functionally within a customer focused, multi-site environment, maintaining the delivery of IT services and technology projects. Up-to-date on IT developments..
Providing expedient error corrections and solutions whilst working on projects in a variety of support and development roles.
• Accomplished in setting and meeting deadlines, planning and developing methods for computerizing a range of business tasks.
•Providing support of IT hardware, software and networks.
•Trouble shooting, administration and support of Windows 2003 Server and MS
Exchange on Dell hardware at all levels.
• First, second and third line support.
• Optimum trouble shooting and problem solving abilities developed.
• Managing the email system and ensuring the appropriate level of anti
• Secure remote access network connection using PC anywhere
• Secure remote access network connection using log me in
August 2007 –
Augusr 2008: I T Manager
Eittrans
Sheraton Helioples, Egypt
I T Technical support hardware and software & network
Possessing developed skills that have been gained through establishing and developing full IT projects, networks and infrastructures from initial conception to completion. Experience covers customer liaison, design, testing to successful implementation within budget, scope, timescales and process limitations. Extensive LAN, WAN, Hardware, Software experience. Working cross-functionally within a customer focused, multi-site environment, maintaining the delivery of IT services and technology projects. Up-to-date on IT developments..
Providing expedient error corrections and solutions whilst working on projects in a variety of support and development roles.
• Accomplished in setting and meeting deadlines, planning and developing methods for computerizing a range of business tasks.
•Providing support of IT hardware, software and networks.
•Trouble shooting, administration and support of Windows 2003 Server and MS
Exchange on Dell hardware at all levels.
• First, second and third line support.
• Optimum trouble shooting and problem solving abilities developed.
• Managing the email system and ensuring the appropriate level of anti
• Secure remote access network connection using PC anywhere
April 2005 - August
2007:
Engineering
Sakhr Al ahram
Nacr city, Egypt
Technical support hardware and software & network
- Shells of all maintenance programs such as (EZ, DM,
Partition Magic ) and other program
- Proficient deal with all versions such as Windows (Win xp,
Win 2000, Win Me, Win 98 ) and other
- Proficiency in dealing with Microsoft Office
- Proficiency in dealing with customers
- Experience in the maintenance Lap top and pc
- Experience in networks and the Internet
- Experience in sales
- Proficient assemble and maintain computers
February 2003 - April 2004: Engineering
Data Technology
El Mohandessen, Egypt
Technical support hardware and software & network
- Shells of all maintenance programs such as (EZ, DM, Partition Magic ) and other program
- Proficient deal with all versions such as Windows (Win xp, Win 2000, Win Me, Win 98 ) and other
- Proficiency in dealing with Microsoft Office
- Proficiency in dealing with customers
- Experience in the maintenance Lap top and pc
- Experience in networks and the Internet
- Experience in sales
- Proficient assemble and maintain computers
October 2001 - August 2003: Engineering
A T S
Masr ELgededa, Egypt
- Technical support hardware and software & network
Under engineer training in sales, maintenance, customer service and secretarial
- Shells of all maintenance programs such as (EZ, DM, Partition Magic ) and other program
- Proficient deal with all versions such as Windows (Win xp, Win 2000, Win Me, Win 98 ) and other
- Proficiency in dealing with Microsoft Office
- Proficiency in dealing with customers
- Experience in the maintenance Lap top and pc
- Experience in networks and the Internet
- Experience in sales
- Proficient assemble and maintain computers
August 2002 - June 2003: Engineering
Net Com
Giza, Egypt
Professional installation networks ADSL
Tech Support
Client service
CONFIGURATION work of Reuter and modem
Up to clients through phone
Technical support hardware and software & network
- Shells of all maintenance programs such as (EZ, DM, Partition Magic ) and other program
- Proficient deal with all versions such as Windows (Win xp, Win 2000, Win Me, Win 98 ) and other
- Proficiency in dealing with Microsoft Office
- Proficiency in dealing with customers
- Experience in the maintenance Lap top and pc
- Experience in networks and the Internet
- Experience in sales
- Proficient assemble and maintain computers
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Education
July 2005: Future Academy, cairo, Egypt
Bachelor's degree/higher diploma, Information systems - Computer
Good
70%
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Career Level
Career Level: Mid Career (Over 2 years experience)
Notice Period to Work: Immediately
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Target Job
Job Location: Egypt
Industry: Computer/Hardware; Computer/Software; Customer Service; Information Technology; Internet/E-commerce; Sales; Secretarial; Technical/Maintenance
Employment Status: Full time
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Skills
Skill Skill Level Years of Experience Last Used
computer Expert More than 5 years 1 month or less
office ( word - excel - power point ) Intermediate More than 2 years 1 month or less
NetWork and Internet Expert More than 5 years 1 month or less
Excellent interpersonal communication skills Intermediate More than 2 years 1 month or less
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Languages
Language Skill Level Years of Experience Last Used
Arabic Expert More than 10 years 1 month or less
English Intermediate More than 10 years 1 month or less
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Thanks for attention
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phone:+20126302281
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