Auto Mechanic Service Advisor in Dubai
Mr. MURUGAN ACHERI
b_chenthil@yahoo.co.uk
Mob:0552848966________________________________________
OBJECTIVES:
To be an effective & efficient professional with an impressive record of excellent performance and to achieve targets and deadlines. To meet the challenges of the
dynamic industry through my determination and passion for hard work.
WORK EXPERIENCE:
PRAKASH AUTO PVT LTD: {2006 to 31/12/2008}.
{AUTHORISED DEALER OF MARUTI SUZUKI INDIA LTD}
SERVICE ADVISOR
• Ascertain automotive problems & services by listening to customer's description
of Symptoms, clarify description of problems, conducting inspections, taking test
drives, checking vehicle maintenance records, examining service schedules.
• Verify warranty & service contract coverage by examining records & papers,
explaining provisions & exclusions.
• Develop estimates by costing material, supplies & labor, calculating customer's payment including deductibles.
• Prepare repair orders (RO) by describing symptoms, problems and causes discovered, as well as repairs and services required. Obtain approval signatures, entering RO into database system.
• Maintain customer report by explaining estimates and expected return of vehicle, obtain customers approval of estimates, obtain and provide contact telephone numbers.
• Answering customers questions and concerns. Arrange towing and temporary transportation, if needed.
• Maintain automotive records by recording problems and corrective actions
Planned
• Skilled in repair and maintenance of automobiles i.e Suzukicars;Hyundai car;Toyota;vans etc
Spectra Motors{ 2005-2006}
{AUTHORISED DEALER OF MARUTHI SUZUKI INDIA LTD}
ASSITANT AUTOMECHANIC
• Assisting Job cards & Attending Vehicles.
• Opening job cards & preparing bills handling, warranty claims
• Acting as an Floor Inchrg & warranty in charges.
• Skilled with all gauges, wrenches, and machine, air and hand tools.
• Skills in diesel & Petrol repair and maintenance
• Delivering vehicles etc
EDUCATIONAL QUALIFICATION: Passed SSC in the year 2000-2001
Passed HSC in the year 2002-2003
Additional qualification: I T I in diesel Mechanic from (NCVT) PMS ITI Tirunelveli Tamilnadu.
Computer Knowledge Computer Concept & Office Automation completed.
Well Versed with DMS Package.
Personal details:
Residence address: Sheetal Complex, A-wing, 401,Near
Katemanivali Post Office, Kalyan – East
Thane dist, Maharashtra,
India
Present address Dubai
Date of birth: 21st sept 1984,
Martial status: Unmarried
Language Known: English ; Hindi ; Tamil ; Malyalam
Passport no: H2729067
G MURUGAN BALSUBRAMANIAN ACHERI
phone:0552848966
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