03 November 2008

Customer Service in Dubai

RONEZ R. FERNANDEZ
276 Capistrano St.
Cagayan de Oro City, Philippines
Cell: +63920-3159324
Email: ronezf@yahoo.com

Education:

Bachelor of Science in Biology
Ateneo de Cagayan Xavier University, Cagayan de Oro City, Philippines
March 2003

Work Experience:

HERBALIFE INTERNATIONAL SUPERVISOR, December 2004 to present
-USA based health & Nutrition Company with products for weight management, targeted nutrition, digestive health, heart health and energy & fitness.
-Handles sales/retailing and marketing of wellness products
-Keep track of financial records and bank transactions
-Handle consultation, management, conduct trainings
-Travels in the Philippines and attend trainings in Malaysia, Singapore,
Bangkok Thailand, China and Hong Kong

JOLLIBEE FOOD CHAIN
SM, Cagayan de Oro City, Philippines

Store Marketing Assistant Manager, July 2003 – December 2003
-Keep tract of goods inventory
-Assist the manager in handling paper works
-Hosted kiddy birthday parties


Trainings & Seminars:
Herbalife Asia Pacific Extravaganza- Bangkok Thailand (July 2008)
Leadership retreat- Genting highlands, Kuala Lumpur Malaysia (Nov. 2007)
Supervisor School – Putrajaya Malaysia (Nov. 2008)
Herbalife Asia Pacific Extravaganza - Singapore Expo, Singapore (July 2007)
Leadership retreat – Regency hotel, Boracay Island, Philippines (April2007)
Herbalife Asia Pacific Extravaganza - Bangkok Thailand (June 2006)
Herbalife World team School – Singapore expo, Singapore July 2005
Philippines Spectacular- Manila Philippines (January 2005,2006,2007,2008)
Millionaire Training – Cebu Waterfront (July 2005)
Training with Steven Komadina, MD (State Senator New Mexico, Oct. 2005)



Computer Skills:
Operating System – Windows 98, XP, Vista
Microsoft Office (MS Word, MS Powerpoint)

Strength:
fluent in English
Strong customer service
Understands the concepts clearly
Ability to adjust the situation
Sense of responsibility and a very hard worker
Self motivated team player, with excellent confidence & commitment

Profile Summary:
Very exciting and full of energy. Determined and hardworking, who is much focused to achieve what intends to. Friendly, open-minded and level-headed person. Likes to work in a team. Can get along with the people nicely.
PERSONAL DETAILS
Age 26
Date of Birth March 7, 1982
Nationality Filipino
Gender Male
Height 5’4”
Weight 130lbs.
Status Single

Passport #: **394799

“Will relocate in November “

REFERENCES:

Anavy Trigosa
Finance Officer, Accounting Department
The Ninja Middle East FZCO
P.O Box 261372
Office Unit EMO607, EMAAR2
EMAAR Business Park
Sheikh Zayed Road, Dubai, UAE
Tel: 971-4-3674618
Fax: 971-4-3674619

Col. Alex Adeva, Ret.
Businessman
Villa Ernesto, Gusa
Cagayan de Oro City
Philippines

phone:+639203159324