Post Advert

09 January 2018

It Support Field Engineer Vacancy in Dubai

Burhani Managed IT Services urgently seeks an experienced IT support engineer with relevant knowledge in field IT support.


- Provide computer and network support for various clients via onsite visits, telephone support, ticket support .

- Responsible for installation, configuration, and ongoing maintenance of laptop/desktop computers, printers.

- Network infrastructure implementation, VPN/Active Directory/GPO setup and support, email services, antivirus and disaster recovery, preventative maintenance, etc.

- Administer client servers and network infrastructure with RMM tools and creating scripts for preventative measures

- Computer hardware and software troubleshooting and repair

- Re-imaging desktops and laptops

- Time management skills

- Asset management and inventory control

- Create and maintain documentation for system processes and procedures

- Excellent customer service skills with the ability to work and communicate with a variety of customers.

- An Associates or Bachelors degree in Computer Science, Computer Engineering, or related field plus 1-2 years experience in providing server/desktop support.
Equivalent combination of education and experience will also be considered.

- Demonstrated experience with Windows 2003/2008/2012 servers, Microsoft Exchange 2007/2010/2013, Windows XP/7/8 and Microsoft Office 2007/2010/2013. Experience in other Microsoft applications is a huge plus.

- To be adaptable and flexible and be able to adjust quickly to changing priorities and conditions

- Enthusiasm and a positive “can-do” attitude

- Analytical skills and the ability to solve complex problems

- A strong work ethic with the willingness and drive to succeed

- To work well within a team and highly collaborative environment

- Organization and planning skills with the ability to manage priorities and commitments in a productive manner.


Salary: 5 000 Dhs