Post Advert

20 August 2017

Wfm Analyst Contact Center Vacancy in Dubai


Our client, a local bank is looking for WFM Analyst in Sharjah, UAE to manage daily, weekly, monthly ad-hoc reporting to assist the mgt in monitoring contact center, team & representative performance.

1.5+ yrs exp. in workforce Scheduling (Roaster creation), Real Time Mgt, Reporting & Warehousing.
IEX experience preferred.
Excellent in MS Excel / Office (Macros + advanced functions)
Bilingual preferred - Arabic & English.
24*7 operational environment - may work in a rotational shift.

If interested, kindly send your updated cv as soon as possible on bankingoperationscv at gmail dot com and also reply to the below details in order to discuss the following job opening with you.

1. Reason for change : Elaborate please
2. Current Remuneration : Salary + benefits in AED
3. Expected remuneration : Salary + benefits in AED
4. Notice period : Immediate / 1 month
5. UAE driving license : Yes / No
6. Passport Expiry : Date (DD/MM/YY)
7. Nationality :
8. Ok to work in long hours / shifts / holidays / as per department requirements? : Yes / No

If you are not looking for a job change you may want to refer someone.

Thank you and all the best in your career endeavors.

Banking Associated