| An experienced Indian candidate with a decade experience in Manufacturing, Logistics, Supply Chain Management, Sales & Marketing, Business Development, Customer Relationship management, Franchising, exposure to other industry like Banking, Real Estate seeks a professional career opening. Also open for a contractual opening.
CHANDRASHEKAR. N
Flat # B-28, Ragamalika Phase III Apts, Velachery-Tambaram main road, Medavakkam,
Chennai – 601302, Tel: +919444961931(M) Email: prosumers.chandra@gmail.com________________________________________
CAREER OBJECTIVE
Seeking assignments as Profit Centre Head/Key Account Management/Customer Relationship Management/Franchise Management/Facilities Management with an organisation of repute
SYNOPSIS
Over 10 years of rich experience in Profit Centre Operations, Sales & Marketing, Business Development, Logistics and Team Management, Facilities Management,.
Currently designated as Branch Incharge/Manager-Marketing with CNI Enterprise (India) Pvt. Ltd. A Malaysian Direct Selling Company from Nov, 02 onwards
Proficient in developing key institutional/individual clients as consistent customers to ensure wider market reach and penetration of unexplored markets.
A proactive leader and planner with expertise in strategic planning, market plan execution account management, pre-sales efforts with skills in P&L management, competitor and market analysis.
Adept at Facilities Management, Logistics management, with proven track record of achieving cost effective solutions. Supervise others by assigning/directing work; conducting employee evaluations, staff training and development, taking appropriate disciplinary/corrective actions, making hiring/termination recommendations, etc
An Out-of-the-Box Thinker with a proven track record of increasing revenues, establishing franchisee networks, streamlining workflow and creating a teamwork environment to enhance productivity innovatively for reputed business houses.
A skilled communicator with exceptional presentation skills and abilities in forging business partnerships and leading cross-functional teams and establishing beneficial relationships with key players in the industry.
Possess good analytical Skills, Problem Solving Ability, Customer Service, Strong Verbal & written Communication, Demonstrated ability to lead teams, Ability to stretch beyond team and accomplish tasks, Excellent execution capability with quality, Ability to execute within short span, Networking ability
.
B.E (Chemical Engineering) from Dayanand Sagar College of Engineering, Bangalore
CORE COMPETENCIES
Profit Centre Operations
Managing complete business operations with accountability of profitability, forecasting monthly/annual sales targets & executing them in a given time frame.
Strategising the long term as well as short term business directions of the region in line with organisational objectives
Co-ordinating budgets, forecasts and reports & accordingly effectuating business plan to attain maximum sales as well managing contract negotiations & order fulfilment.
Forging strategic alliances, thereby achieving business targets.
Marketing/Business Development
Reviewing and interpreting the competition after in-depth analysis of market information to fine-tune the marketing strategies and escalate business volumes.
Driving business growth through identification & penetration of new market segments for attainment of periodical targets with a view to optimise revenue from markets.
Territory mapping & market segmentation to identify new customer groups to market various products & increase market share
Key Account Management
Identifying prospective institutional accounts from various sectors and generate business from the existing, thereby achieve business targets.
Initiating / developing relations with key decision makers in target organizations for business development in pre-sales negotiation stages.
Coordinating frontline/backline Customer Service by interacting with clients & coordinating with concerned departments for problem resolution.
Franchisee Management
Identifying and networking with financially strong and reliable dealers/channel partners, resulting in deeper market penetration and reach.
Ensuring cost effective logistic operations & seamless materials movement to ascertain sufficient inventory levels at each sales outlet/ distribution channel.
Mapping & relationship building with key decision makers at the Target Organisation.
Coordinating with backline Operations for fluent service deliverables.
Imparting training to distribution centres and trainers.
Conduct business development plan workshops, Product workshops, seminars, product trainings, Motivational trainings etc.
Logistics Operations
Overseeing the logistic functions and negotiating with transporters for cost effective transport solutions and clearances.
Implementing sales & distribution plans to ensure availability of the entire range of products across the country.
Handling the fleet of vehicles & transporters ensuring on time delivery and monitoring transit norms.
Monitoring and analyzing the loss in transit and undertaking measures to control the same.
Facilities Management
Managing complete business operations with accountability & executing them in a given time frame.
Manage and coordinate the activities of the facility and work with internal and external stakeholders.
Develop project management plans, help in procurement and management of services, review and recommend contracts, monitor the progress and performance of projects, resolve schedule and budget issues.
Ensure that all laws, rules and regulations are complied with at all times.
Supervise subordinate personnel including hiring, determining workload and delegating assignments, monitoring and evaluating performance, and initiating corrective or disciplinary actions.
Develop, evaluate, or review plans and criteria for a variety of projects and activities; assess feasibility of proposals.
Participate in the planning, designing, construction and maintenance of facilities.
Obtain and document quotes. Evaluate proposals for specification compliance and make recommendations.
Approve, sign and / or implement applicable documents, actions, processes, programs, etc.
Review; inspect work for quality, accuracy, and completeness.
Coordinate; act as a liaison between agency or work unit and other agencies, work units, organizations, suppliers, etc.
Ensure compliance with applicable laws, regulations, and/or agency rules, standards and guidelines, etc.
Oversee the development, evaluation or review of plans and criteria for a variety of activities; assess feasibility of proposed plans, projects and equipment.
Monitor and evaluate operations, programs, processes and/or practices for quality and effectiveness; make effective recommendations for improvement.
Manage the administration daily operations in terms of transportation, cafeteria
manage house keeping team and their daily operations across the Campus
ORGANISATIONAL EXPERIENCE
Since Nov’02 with CNI Enterprise (India) Pvt. Ltd., as Branch In charge (North East India) /Manager – Marketing (Tamilnadu, Delhi & Lucknow)
(A leading direct selling/network marketing Malaysian public listed MNC, with ISO 9001: 2000, GMP, HACCP certification, manufacturing, marketing products of home care, personal care, beauty care cosmetics, Health care, food supplements, Beverages).
o Profit Centre Head
o To launch company’s sales & marketing/operations in Tamilnadu, Delhi and set up the branch office in Chennai, to franchise distribution centres all across Tamilnadu, Delhi.
o Launched companies operations of Sales & Marketing in states of Karnataka, Kerala, Maharashtra, Tamilnadu
o Previously as Branch Head launched company’s operations/marketing in North East Indian states like Assam, Nagaland, Manipur, Mizoram, Arunachal Pradesh, Sikkim, and Tripura
o Had set up a branch office in Guwahati (including total project management) to cater to the North East Indian states.
April’01- Oct’02 with Zee Interactive Learning Systems Ltd. as Business Manager (TN) & Logistics Head (South Zone)
(A 100% owned subsidiary of Zee network)
As a Business Manager
o Headed Profit Centre and accountable for handling sales & supporting team to achieve the requisite targets of revenue, customer service and client retention.
o Managed the operations of the franchises and providing timely support to the franchisees/business associates.
o Relationship management with corporate office, zonal office and branch office, ensuring smooth business operations.
o Forged alliances and actively involved in cross- marketing to market the company products and maintaining long term relationship with business associates.
o Ensured the quality of the products and services rendered by the associates are at par with company guidelines.
o Handled sales & marketing operations for Corporate, Institutional and Franchisee clients.
o Sold the VSAT based learning to corporate, institutions directly and through business associates.
As a Logistics Head
o Looked after total logistics management of the south zone.
o Ensured the supply chain functions at optimum level and developed logistics solutions ensuring minimum re-order levels maintained at all levels.
o Updated the zone, branches and business associates of the stock level at regular intervals.
o Handled facilities management and effective solutions for troubleshooting of VSAT terminals.
Feb’01- April’01 with Speedage Express Cargo Ltd. as Senior Branch Manager
(A Unit of Associated Road Carriers Ltd.)
Mar’00 - February 01 with Vega Cargo & Logistics Pvt. Ltd., as Asst. Area Manager
(A 3PL logistics company)
Headed Profit centre and handled Business Development, Operations, Customer service, Concept marketing, Key Account Management.
o Handled Sales, Operations, and Customer Service, Finance teams to ensure the overall functioning of the branch.
o Coordinated with area office, hub centre, corporate offices and establishing an effective vendor base which is economical, efficient for operations
o Looking after telemarketing and marketing for operations through referrals from satisfied clients and handled third party logistic accounts.
May’98- Feb’00 with Medimix Group of Companies as Assistant Manager
o Handled Production, Quality, Inventory Control, General Administration, Human Resource, Man Management, Process Control, Troubleshooting.
o Implemented Kaisen’s quality management systems, Achieve production targets and checking Raw Materials and Finished goods quality.
o Ensuring sufficient stock of raw material and finished goods and ensuring the production executives follow the safety measures on the shop floor.
o Achieved the requisite 100% production targets.
o Reduced wastage of raw material resulting in less production costs & increased yield.
Commenced career with Kruthika Transport as an Entrepreneur (Nov ’95- April ’98)
Accountable for handling the entire business operations including sourcing, logistics and supply of building construction materials, and fleet management.
EDUCATIONAL QUALIFICATION
1995 B.E (Chemical Engineering) Dayanand Sagar College of Engineering, Bangalore
COURSES
o Completed eCRM course in eSelling jointly sponsored by C-Cubed Solutions, Inc. (U.S.A) and SONY electronics Corporation (U.S.A)
o Successfully completed a course in Certificate in Office Computing in Administration and overview of an organisation by First Computers, Bangalore.
COMPUTER PROFICIENCY
o Proficient in MS Office (Word, PowerPoint, excel), Internet
ACADEMIC ACHIEVEMENTS
o Received First Prize in Paper presentation of the project work titled Determination of Burning Velocity using shadow photography in the technical session New Techniques & Technologies during national symposium of chemical engineering students in Andhra University.
PERSONAL DETAILS
Date of Birth : 25th June 1973
Linguistic Skills : English, Hindi, Kannada, Tamil, Telugu, Malayalam |