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| P. PARGUNAN
Customer Support Engineer
E-Mail: pargunan1983@gmail.com
Mobile: 9841695381
SUMMARY
Three plus years of experience in IT industry with various positions, such as Project Team Member, System Administrator, and Customer Support Engineer.
HIGHLIGHTS
Ø Comprehensive hands on knowledge in System Administration and Network Maintenance
Ø Expertise in Linux & Windows Network Integration
Ø Expertise in Installation and Configuration of various services in Linux, such as DNS, SAMBA, APACHE, NFS and SENDMAIL
Ø Expertise in providing Technical Support to clients via Telephone and Remote Access
Ø Hands on experience in Hardware Troubleshooting
TECHNICAL CERTIFICATIONS
Ø RedHat Engineer (Redhat 9 EL 4 Version)
Ø Diploma in Hardware Assembling & Troubleshooting
WORK PROFILE (MAY 2003 – PRESENT)
Ram Global Solutiion (India) Pvt. Ltd., Pondicherry
Project Team Member July 2005 – Present
Ø Responsible to complete our client requirements.
Ram Global Solutiion (India) Pvt. Ltd., Pondicherry
System Administrator June 2004 – June 2005
v Designated as Site In-charge at Pondicherry Secretariat, Pondicherry
Ø Lead the Team of four members for the LAN implementation and maintenance to meet the client’s requirements
Ø Responsible to interact with the EDP in-charge of Client site and our Company management
Ø Responsible for resolving the complex problems occur at Client site
Ø Educating the team in Linux Administration
Ø Responsible for taking the backup in sql database.
Redsun Infotech, Pondicherry
System Support Engineer May 2003 – April 2004
Ø Sole responsible for the System Maintenance of the entire computer center system.
Ø Planning and handling the Periodic Maintenance of Hardware and Software
MAJOR PROJECTS HANDLED IN RAM GLOBAL SOLUTIION
Title : SAMBA Server Configuration and Implementation for `
Anandha Inn Hotel, Pondicherry.
Description : Involved in the implementation the Samba in Linux, using SMB services
to communicate the windows machines.
Title : Planning and Implementation of Mail Server for Anandha Inn Hotel, pondicherry
Description : Involved in the implementation the mail server in Linux, using ‘sendmail’
Service. The task also included creating mail users and managing their
accounts features.
Title : Planning and Implementation of Mail Server for Anabond Essex, Pondicherry
Description : Involved in the implementation the intranet mail server in Linux, using
‘sendmail’ Service. The task also included creating mail users and
managing their accounts features.
Title : Content Filtering and proxy security in proxy server for `
Anabond Essex, Pondicherry
Description : Involved in the implementation the Squid proxy server and enabled
appropriate security and authentication for accessing it. Used squid
guard for realizing content filtering for the proxy clients. Enabled
restricted access for the domain. i.e. gave permission to appropriated
users for accessing appropriated sites at given times. Restriction is also
implemented in number of connections.
Title : Planning and Implementation of LAN for Town and Country Planning, Pondicherry.
Description : Involved in the planning and implementation of LAN of 125 Systems under 4 Windows 2000 Server with Windows 9x, XP and Professional.
v Projects handed with other companies can be provided on request
COMPUTER SKILLS
Ø RedHat 9.0 EL-4, MS-Windows 9x, 2000, XP and MS-DOS
ACADEMICS
Diploma in Computer Technology
Technical Board Education, Chennai
PERSONAL DETAILS
Father’s Name : P. Pargunan
Date of Birth : 17-01-1983
Communication Address : No.1/41, M.G.R Nagar,
Reddichavady Post, Cuddalore (TK),
Cuddalore.
Linguistic Proficiency : English and Tamil |
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